When configuring a Microsoft 365 Outlook setup in the Email Listener, you need the User Principal Name. By default, when an administrator creates a new user in Microsoft 365, they specify the User Principal Name, which also sets the default email address, but this value can be changed later. The User Principal Name is formatted as an email address (e.g., ), but it is not always the same as the user’s actual email address. This name is called the User Principal Name (UPN) and uniquely identifies a user in the Directory. In Azure AD, all users have a sign-in name, which is the name they use when they log in to their accounts. Microsoft uses Azure Active Directory (Azure AD) for all its online business services (e.g., Microsoft 365, Power Apps, Azure, etc.). It provides a free 90-day subscription pre-provisioned with all Office 365 apps. For development purposes, you can take advantage of the Microsoft 365 Developer Program. You need to have a Microsoft 365 subscription. To learn more about the Email Listener, see Email Listener. This article describes how to set up a Microsoft 365 Outlook integration for the Email Listener. Our Microsoft 365 Outlook integration is available in v34.0.9 and later.
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